Privacy policy
1. Introduction
Trailhead Land Co. LLC respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a property inquiry, communicate with us, or otherwise interact with our services.
By using this website or providing information to us, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
We may collect information that you voluntarily provide, including:
- Your first and last name
- Your email address
- Your telephone number
- Information about a property, including its state, county, address, parcel number, ownership, condition, or other relevant details
- Your preferred method of contact
- Information contained in messages, forms, emails, telephone conversations, or other communications with us
- Your selections regarding informational or marketing text-message consent
We may also automatically collect limited technical information when you use the website, including:
- Internet Protocol address
- Browser and device information
- Pages visited and actions taken on the website
- Referral source
- Approximate location derived from an Internet Protocol address
- Cookie and similar technology information
3. How We Use Information
We may use information to:
- Respond to property inquiries
- Contact you using the communication methods you provide and authorize
- Review or identify a property
- Evaluate a potential property purchase
- Prepare, discuss, or follow up regarding a possible offer
- Schedule calls or appointments
- Request additional property or ownership information
- Perform due diligence related to a possible transaction
- Communicate transaction or status updates
- Maintain records of inquiries, communications, and consent
- Operate, maintain, secure, and improve the website and our services
- Prevent fraud, misuse, or unauthorized activity
- Comply with legal obligations and protect our rights
We will use your information only for legitimate business purposes, the purposes described when it is collected, or as otherwise permitted by applicable law.
4. Telephone, Email, and SMS Communications
When you provide contact information, we may respond to your inquiry by telephone or email.
Providing a telephone number alone does not constitute consent to receive marketing text messages. Our property-inquiry form contains separate, optional selections for informational and marketing text-message consent.
If you consent to informational text messages, messages may include:
- Responses to your inquiry
- Requested follow-ups
- Appointment reminders
- Requests for additional information
- Property or transaction updates
- If you separately consent to marketing or promotional text messages, messages may include:
- Potential property purchase offers
- Follow-up regarding your interest in selling property
- Related land-purchase opportunities
Message frequency varies. Message and data rates may apply. Consent to receive marketing text messages is not a condition of submitting an inquiry, receiving services, or completing a transaction.
Reply STOP to any text message to opt out. Reply HELP for assistance or email [email protected].
5. Mobile Information and SMS Consent
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, rent, or provide mobile telephone numbers or SMS consent records to lead generators or outside parties for their independent marketing or promotional use.
6. How We Disclose Information
We may disclose information when reasonably necessary to operate our business or assist with a potential property transaction, including to:
- Website, hosting, communications, and customer-management service providers
- Contractors who assist us with authorized business operations
- Title companies, escrow companies, attorneys, notaries, surveyors, real estate professionals, or closing providers involved in a potential transaction
- Professional advisers, including accountants, attorneys, and consultants
- Government agencies, law-enforcement authorities, courts, or other parties when disclosure is required by law or reasonably necessary to protect legal rights
- A successor or potential successor in connection with a merger, sale, financing, reorganization, or transfer of all or part of our business
- Service providers may access information only as reasonably necessary to perform services for us and are not authorized to use it for their own unrelated marketing purposes.
Trailhead Land Co. LLC does not sell personal information.
7. Cookies and Similar Technologies
Our website and service providers may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and help protect against fraud or misuse.
You may be able to limit cookies through your browser settings. Disabling certain cookies may affect how parts of the website function.
8. Data Retention
We retain personal information for as long as reasonably necessary to:
- Respond to inquiries
- Maintain business and transaction records
- Document communication preferences and consent
- Complete or evaluate potential transactions
- Resolve disputes
- Enforce agreements
- Comply with legal, tax, accounting, or regulatory obligations
Retention periods may vary depending on the type of information and the reason it was collected.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, misuse, alteration, or disclosure.
However, no website, electronic communication, or data-storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.
10. Your Choices and Privacy Rights
You may:
- Reply STOP to opt out of text messages
- Use an unsubscribe link, when provided, to stop marketing emails
- Adjust cookie permissions through your browser
- Ask us to correct inaccurate contact or property information
- Request information about the personal information we maintain about you
- Request deletion of personal information, subject to applicable legal and record-retention requirements
- Object to or request restrictions on certain uses of your information where provided by applicable law
To make a privacy request, email [email protected]. We may need to verify your identity before completing a request.
Privacy rights differ by jurisdiction and may apply only in certain circumstances. We will respond to valid requests as required by applicable law.
11. Third-Party Websites and Services
This website may contain links to or use services provided by third parties, including mapping providers, county websites, electronic-signature services, scheduling systems, communications providers, and social-media platforms.
Their privacy practices are governed by their own policies. Trailhead Land Co. LLC is not responsible for the privacy, security, accuracy, or content of third-party websites or services.
12. Children’s Privacy
This website and our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.
If we learn that such information has been submitted, we will take reasonable steps to delete it.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal obligations.
Any revised policy will be posted on this page. Your continued use of the website after a revised policy is posted indicates your acknowledgment of the updated policy.
14. Contact Us
Questions, requests, or concerns regarding this Privacy Policy may be directed to:
Trailhead Land Co. LLC